Patient Information for New & Returning Patients in Concord, NC
New Patients — Here's What to Expect
Your first visit with us is all about building a relationship. Dr. Kaycee Obi-Gwacham and our team take time to listen to your goals, answer your questions, and create a plan that fits your needs. We believe in transparent communication and no surprises. Learn more about Dr. Kaycee on our About Us page.
What to Bring to Your First Appointment
To keep things smooth, please bring:
- A valid photo ID
- Your dental insurance card
- A list of any medications you are currently taking
- Any previous dental records or X-rays (if available)
- Completed patient forms (if you prefer paper copies)
We will also take digital X-rays and use our advanced technology to get a complete picture of your oral health. See what sets us apart on our Technology page.
Complete Your Patient Forms Before You Arrive
Save time by filling out your patient forms online before your visit. Our secure portal allows you to complete everything from your phone or computer. If you need help accessing the forms, just contact us.
Insurance & Payment Options
We believe that quality dental care should be accessible. That is why we accept many major insurance plans and offer flexible payment solutions.
Dental Insurance We Accept in Concord, NC
Southern Charm Dentistry is in-network with a broad network of carriers including Aetna, Ameritas, Anthem, Blue Cross Blue Shield, Cigna, Delta Dental, Guardian, Humana, MetLife, and UnitedHealthcare. For a complete list and details about using your benefits, visit our Insurance & Financing page.
Financing & Payment Flexibility
For treatments not fully covered by insurance, we offer third-party financing options like CareCredit. Our team will walk you through the costs and payment plans before any procedure begins, so there are no surprises.
CareCredit Dental Financing
CareCredit gives you flexibility with low monthly payments and promotional interest-free terms for qualifying procedures.
Scheduling Your Visit
Getting started is easy. We are committed to making scheduling simple and accommodating your busy life.
Office Hours & Appointment Availability
Our office is open Monday through Thursday, 8:00 AM to 5:00 PM. While we do not offer evening or weekend appointments, our same-day scheduling efficiency means we can often fit you in when you need us most.
Same-Day and Efficient Scheduling
Need a quick appointment? Call us or book online. Our team works to minimize wait times and maximize your time in the chair. We use digital forms and records so you spend less time on paperwork and more time smiling.
Frequently Asked Questions
Do you accept new patients?
Yes, we always welcome new patients at Southern Charm Dentistry. Whether you need a routine cleaning or a full smile makeover, we would love to meet you. Book your first appointment today to get started.
What insurance plans does Southern Charm Dentistry accept?
We accept a wide range of plans including Aetna, Delta Dental, Blue Cross Blue Shield, Cigna, and many more. Please visit our Insurance & Financing page for the full list.
How do I access my patient forms online?
Our online patient forms are available through our secure portal. You can complete them from any device before your appointment. If you have trouble accessing the forms, feel free to call or contact us for assistance.
What should I bring to my first dental appointment in Concord?
Bring a valid photo ID, your insurance card, a list of medications, and any previous dental records if you have them. Completed patient forms are also helpful. We will take care of the rest.
Ready to Experience Warm,
Modern Care in Concord?
We are here to support you every step of the way. As your trusted source for patient information dentist Concord NC patients count on, Southern Charm Dentistry is ready to serve you. Contact us or book online to schedule your visit.
Or call us at (704) 343-5574